Privacy Policy

Last updated:

This Privacy Policy explains how Antiagefrcleanen (“we”, “us”, “our”) collects, uses, stores and shares personal information when you visit our website, contact our studio or place an order for one of our paper journals. It is written for visitors based in the United Kingdom and is intended to comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who we are

Antiagefrcleanen is a small independent studio based at 36 Short’s Gardens, London WC2H 9AB, United Kingdom. We are the data controller responsible for the personal information described in this policy. You can reach us by writing to the address above, calling +44 20 7836 6688 during studio hours, or sending a note through the contact form on this website.

2. Information we collect

2.1 Information you give us

When you use the contact form, we ask for your name, email address and the content of your message, along with your explicit consent to process those details. If you place an order, we additionally collect the delivery address you supply and a record of the items requested. We do not ask for or store payment card numbers on our own systems; checkout is handled by a regulated payment provider.

2.2 Information collected automatically

Like most websites, our server records limited technical information about each visit, such as the page you requested, the approximate region of your internet provider, the type of browser used and the time of the request. This information is held for a short period for security and analytics purposes and is not used to identify individual visitors.

2.3 Cookies

We use a very small number of first-party cookies and similar storage to remember whether you have dismissed the cookie notice and to keep the site working correctly. See our Cookies Policy for the full list and details on how to clear them.

3. How we use your information

We use the personal data you provide to:

• Reply to questions and messages sent through the contact form.
• Fulfil and ship orders for journals and related goods.
• Issue refunds and respond to return requests.
• Keep accounting and tax records as required by UK law.
• Protect the website against fraudulent or abusive activity.

We do not use your personal information for automated decision-making or profiling, and we do not sell or rent personal data to third parties for marketing purposes.

4. Legal bases for processing

We rely on the following lawful bases under the UK GDPR:

• Consent when you tick the consent box on the contact form, or accept non-essential cookies.
• Contract when you place an order and we need your details to fulfil it.
• Legitimate interests when we keep limited server logs to maintain the security of the site.
• Legal obligation when we are required to keep records for tax, accounting or consumer protection purposes.

5. Sharing your information

We share personal information only with carefully selected processors who help us run the studio. These include our delivery partner (Royal Mail), our accounting software provider, our website hosting provider, and a regulated payment processor. Each of them is bound by written agreements to handle your data securely and only on our instructions.

6. International transfers

Where any of our processors are based outside the United Kingdom, we ensure that appropriate safeguards are in place — typically the UK International Data Transfer Agreement or equivalent contractual clauses approved by the Information Commissioner’s Office.

7. How long we keep your data

Contact form messages are kept for up to 24 months unless they form part of an active conversation. Order records and related accounting documents are retained for six years to meet HMRC requirements. Server logs are typically deleted within 30 days.

8. Your rights

Under UK data protection law you have the right to access the personal information we hold about you, to ask us to correct it if it is inaccurate, to request deletion in certain circumstances, to restrict or object to our processing, and to request a copy of your data in a portable format. You also have the right to withdraw consent at any time without affecting the lawfulness of processing carried out before withdrawal.

To exercise any of these rights, please write to our studio. We will respond within one calendar month. If you are unhappy with our response, you may complain to the Information Commissioner’s Office at ico.org.uk.

9. Security

We use industry-standard technical and organisational measures to protect personal information, including encrypted website connections, restricted internal access, and offsite backups. While no internet service can be guaranteed to be completely secure, we take our responsibility to safeguard your information seriously.

10. Children

Our journals and website are intended for an adult audience. We do not knowingly collect personal information from anyone under the age of 16. If you believe a child has provided us with personal data, please contact us so we can remove it.

11. Changes to this policy

We may update this policy from time to time. The current version is always available on this page, with the “last updated” date at the top. Material changes will be highlighted on our homepage for at least 30 days.

12. Contact

For any questions about this policy or about how we handle your personal information, please use the contact page or write to us at the postal address above.